Thank you for supporting Sun at Six over the years. Our studio is closing April 30, 2026 and the last day to place an order is April 10, 2026. Purchases made between March 4 and April 10, 2026 are subject to an updated set of policies as below. If you have any questions, please don’t hesitate to reach out!

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Price Adjustments
 

Regardless of when you make your purchase, we are unfortunately unable to offer any price adjustments.

 

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Shipping
 

Furniture is shipped using USPS, UPS, FedEx, or a specialized furniture carrier. Please see product pages for the specific delivery method for that piece.

Smaller pieces like the Rise Bookstand ship via USPS, UPS, or Fedex, and require a signature from someone at the delivery address.

Larger pieces like beds, dining and coffee tables, sideboards, and media cabinets ship via specialized furniture freight carriers. These carriers will call, email, or text ahead of time to schedule a day and time for your delivery. There are two types of deliveries:

• Threshold: the delivery is made through the first door of the address (i.e a garage or porch) or to the lobby of an apartment building or condo.

• White Glove: the delivery is made directly to the room of your choice. The furniture will be unpacked, assembled if necessary (i.e. our dining table and beds), and the packaging will be removed from your space.

• Customers are responsible for promptly confirming or scheduling a delivery appointment with the carrier. Threshold and white glove delivery carriers are able to store orders for up to 15 days before delivery. Orders held for more than 15 days will be cancelled. A 25% fee will be deducted from your refund.

Please note that while we prepare orders for shipment immediately, it can take large furniture carriers around 5-7 business days to pick-up your order. Once picked up, shipping takes approximately 1-4 weeks. We are unable to guarantee delivery dates.

We are unable to hold or store orders at our warehouse and they will be shipped out immediately.

Sun at Six is not responsible for any fees accumulated if a delivery date with the carrier cannot be met, a delivery appointment is missed, or redelivery is required. Customers are responsible for informing the carrier of any delivery requirements ahead of time and ensuring the piece can be physically delivered to the location (e.g. COI, lack of elevator, number of flights of stairs, confirming the furniture fits through doorways or narrow hallways, etc.). Customers are responsible for any fees that incur. You will be sent an invoice with any applicable fees.

If you have any questions about how the delivery process works, send us an email or DM!

 

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Returns
 

All items are final sale and are not eligible for return.

If you’re still on the cusp of deciding — finish, size, style — email or DM! We’d love to help you with your decision. You can also order swatches here to experience our finishes and fabrics in person.

Please note that finish and fabric color changes based on lighting in the photo; natural light, fluorescent, incandescent, the yellowness of the lightbulb, wall color, all affect how the photo turns out. Additionally, computer and mobile screens all display color differently, so check different pieces on the site to see a range of how the finish will look or order a swatch.

 

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Defective Items
 

If you believe you have received a defective item, please email us multiple, clear photos of the issue along with the associated order number and a description of what you are seeing.

Claims regarding manufacturing defects must be emailed to us within 24 hours of receiving the order and prior to April 30, 2026. We encourage you to place your order early and ensure you schedule a delivery appointment prior to April 30, 2026. Please note due to our closure we will not be able to offer replacement items.

 

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Freight Damage Policy

If your item was damaged in transit, please file a claim with the carrier within 24 hours of delivery and they will assist you with a resolution. Please note due to our closure we will not be able to offer replacement items.

When receiving items:

• Damage must be noted in writing on the carrier's delivery electronic receipt. If you sign a freight bill or receipt without written notice of damage or delivery issues the carriers may automatically reject the claim. Reporting damage verbally reported to the carrier is insufficient as carriers have the right to reject damage claims without written notice.
• Inspect and verify your shipment immediately upon arrival and (if delivered via White Glove Delivery) after the carrier has set up your piece.
• Look for hidden damages.
• Take multiple photos of any damage.
• Note damage or shortage on freight bill or receipt.
• Keep a copy of the freight bill or receipt, and take a photo for yourself.
• Save your tracking information for reference.

Metropolitan
To report shipping or property damage, please call Metropolitan at (800) 300-7417 to initiate a claim

FedEx
File a claim by following the instructions here.

UPS
File a claim by following the instructions here.

USPS
File a claim by following the instructions here.

 

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Cancellations

 

We are unable to cancel an order once it has been placed. Please review your order carefully before placing it.

 

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Warranty

 

Due to our studio closure, products purchased during this time are not eligible for warranty.