Shipping policy
Sun at Six offers free shipping for all full-priced items shipped within the continental US. We use USPS and UPS for standard delivery service for our smaller pieces, which delivers to the main entrance of the specified delivery address.
USPS and UPS require a signature from someone at the delivery address. Please check the tracking info and your door for a notice to see if a delivery attempt is made while you’re away. USPS and UPS will hold onto your piece and allow you to reschedule deliveries for a set amount of time before your item is returned to our warehouse and we will have to charge for a re-delivery.
For larger pieces, we ship via specialized furniture freight carriers. These carriers will call, email, or text ahead of time to schedule a day and time for your delivery. There are two types of deliveries:
• Threshold: the delivery is made through the first door of the address (i.e a garage or porch) or to the lobby of an apartment building or condo.
• White Glove: the delivery is made directly to the room of your choice. The furniture will be unpacked, assembled if necessary (i.e. our dining table and beds), and the packaging will be removed from your space.
If a delivery date and time cannot be scheduled with the freight carrier, storage can be accommodated at a price-per-day fee. All customers are responsible for any and all storage fees incurred. Fees may also apply if you miss your scheduled delivery date. If you have any questions about how the delivery process works, send us an email or DM!
Shipping takes about 2-3 weeks, depending on the size of the item and carrier. We currently ship to the 48 states in the contiguous United States. We do not ship to P.O. boxes.